Any suicidal thought is a risk. Help is always available. HealthWest's 24/7 crisis line is (231) 722-HELP. Anyone with a mental health concern can also walk into our offices at 376 E. Apple Ave., during business hours for an assessment. If there is an immediate fear of death or injury, please call 911.

Suicide Prevention Lifeline:
(800) 273-TALK (8255)

 

Nacional de Prevención del Suicidio
(888) 628-9454

LGBTQ Youth Hotline
(866) 488-7386

 

Suicide Hotline for Deaf & Hard of Hearing
(800) 799-4889

For Clients

As your rights office we are here to serve you and to ensure that you are treated with dignity and respect while receiving services at HealthWest. When you receive mental health services, Michigan’s Mental Health Code and other laws safeguard your rights. Staff are responsible to protect your rights when they provide services to you. You are free to ask questions about your treatment and about your rights and to make suggestions that you feel are in your best interest.

 

 

 

If you believe your rights have been violated, you should inform a Rights Officer or Rights Advisor. Contact: Lawrence Spataro at larry.spataro@healthwest.net or Margaret Tietze at margaret.tietze@healthwest.net. If you have a question, a concern, or a complaint please call: (231) 724-1107 or submit a complaint via fax: (231) 724-4445.

 

 

A complaint form can be downloaded here: Rights complaint form in Word Document or Rights complaint form in a PDF.  You can download the “Your Rights” booklet that explains your rights by clicking here:

 

 

 

 

 

 

The State of Michigan also provides “podcasts” that explain your rights.  You can find them by clicking here: