Any suicidal thought is a risk. Help is always available. HealthWest's 24/7 crisis line is (231) 722-HELP. Anyone with a mental health concern can also walk into our offices at 376 E. Apple Ave., during business hours for an assessment. If there is an immediate fear of death or injury, please call 911.

Suicide Prevention Lifeline:
(800) 273-TALK (8255)

Crisis Text Line:
Text Home to 741741

Nacional de Prevención del Suicidio
(888) 628-9454

LGBTQ Youth Hotline
(866) 488-7386

Suicide Hotline for Deaf & Hard of Hearing
(800) 799-4889

For People We Serve

Due to chronic underfunding of the state’s mental health system, HealthWest has been forced to institute a waiting list for certain programs.


Families will be notified if they are being placed on a waiting list and will be advised of their rights and the appeals process.


In order to remain eligible for services, families will be required to follow the waiting list instructions supplied to them. You can download a copy of these instructions here:

Youth Services Waiting List Instructions

Applied Behavior Analysis (ABA) Waiting List Instructions

Comprehensive Autism Evaluation Waiting List Instructions


What Happens If You Are Removed From The Waiting List:

If you fail to follow the instructions, you could be removed from the waiting list. If this happens, you can visit HealthWest for a new assessment and regain service eligibility. You can also appeal the decision through our Grievance and Appeals process. Visit Customer Services for more information on this process and your rights.


You can also learn more about the recipient rights process by clicking here.


Mental Health Emergencies:

Families experiencing a mental health emergency while on the waiting list can contact the HealthWest crisis line at 231-722-HELP(4357), walk-in to HealthWest, or visit your local emergency room.


Additional Resources:

HealthWest and its community partners offer several non-clinical groups and classes that are free and available to anyone in the community. You can find a full listing of these events by visiting the HealthWest Community Calendar or the MYalliance Community Calendar.


What Can You Do To Help:


Those affected by these changes are rightfully upset at the delays they may face in finding critical help for themselves and their loved ones, and it goes against everything we believe in as behavioral health professionals.


However, those affected do have a voice in this process. We encourage everyone to contact their lawmakers and share how the chronic underfunding of the state’s behavioral health system has affected their lives. Making their feelings known is a crucial way we can help bring an end to this crisis.


You can find who your state lawmakers are here