For Providers
Agency Policy and Procedures |
Leadership |
01-004 Mission Vision and Values, Code of Ethics, Mission Statement
01-006 Corporate Compliance |
Human Resources |
02-001 Training is Psychological and Physical Interventions |
02-007 Screening, Orientation and Supervision of Community Mental Health Services Volunteers |
02-008 Screening, Orientation, Supervision, and Processing of Student Observers/Interns (REVISED) |
02-011 Verification of License, Certification, or Registration of CMH Professional Employees and Contracted Professional Providers |
02-015 Clinical Supervision |
02-016 Workforce Development |
02-017 Privileging of Licensed Independent Practitioner |
02-026 Credentialing and Re-Credentialing Requirements
02-027 Resignation or Retirement of Direct Care Staff |
Finance |
03-014 Provider Claim Dispute Resolution |
03-015 Billing Audit |
03-017 Client Payeeship |
Recipient Rights |
04-001 Confidentiality of Recipient Information/Records and Privileged Communications |
04-002 Exchange of Recipient Information |
04-003 Informed Consent for Community Mental Health Treatment |
04-004 Duty to Warn |
04-005 Responding to Subpoenas |
04-006 Safeguarding the Rights of Recipients |
04-007 Fingerprints, Photographs, Audio Tape, or Use One-Way Glass |
04-008 Family Planning |
04-009 Restraint, Seclusion, and Physical Intervention |
04-010 Services Suited to Condition, Dignity, and Respect |
04-011 Change in Type of Treatment |
04-012 Comprehensive Examinations-Residential Facilities |
04-013 Treatment by Spiritual Means-Residential Facilities |
04-014 Right to Entertainment Material, Information, and News |
04-015 Recipient Communication by Mail, Telephone, and Visits- Residential Facilities |
04-016 Recipient’s Property and Funds |
04-017 Freedom of Movement |
04-018 Resident Labor-Residential Facilities and Other Locations |
04-019 Reporting of Unusual Incidents |
04-020 Reporting of Abuse and Neglect |
04-021 Reporting and Review of Recipient Deaths |
04-022 Complaints, Appeals and Dispute Resolution |
04-023 Resolution of Complaints, Disputes and Grievances |
04-024 Peer Review and the Root Cause Analysis |
04-025 Advance Directives |
04-026 Recipient Rights for Substance Abuse Programs |
04-028 Choice of Mental Health Professional |
Management of Information and Technology |
05-003 Records Retention |
05-004 Agency Forms |
Health and Behavior Management |
06-001 Behavioral Support Committee |
06-003 Dietary Referral and Assessment |
06-004 Professional Assessment |
06-007 Sexual Activity in Specialized Residential Facilities |
06-008 Medication Errors and Medication Documentation Errors |
06-009 Formulary of Psychotropic Medications |
06-010 Medication Management |
06-011 Coordination of Care with Primary Care Physician from Intake through Discharge |
06-012 Health Screen and Physical Examinations |
06-015 Clinical Documentation Standards (REVISED) |
06-016 Clozaril/Clozapine Treatment Systems (CTS) Procedures |
06-017 Clinical Practice Guidelines |
06-018 Responding to Medical Emergencies |
06-019 HealthWest Adult Jail Diversion Practice |
06-020 Self-Determination |
06-022 Access Process for Adults & Children with Mental Illness & Individuals with Developmental Disabilities |
06-023 Utilization Management |
06-024 Obtaining Authorization for Services Out of Network |
06-025 Telepsychiatry/Telehealth
06-026 Person Centered Planning 06-030 Vivitrol Administration Protocol 06-031 Suboxone Administration Protocol |
Environment of Care |
07-002 Staff Travel and Use of County Vehicles (REVISED) |
07-003 Exposure Control Plan |
07-005 Tuberculosis Infection Control |
07-006 Maintenance Inspection of Vehicle’s Wheelchair Tie-Down Systems |
07-007 Emergency Relocation of Services |
07-012 Infection Control and Prevention Plan
07-013 Surveillance of Infection |
07-014 Managing Sharps |
07-015 Life Safety/Fire and Emergency Preparedness |
07-019 Prevention and Management of Violence in the Workplace and Attachments
07-020 Smoking and the Use of Tobacco Products and Electronic Cigarettes in HealthWest Facilities |
07-021 Hazardous Material Safe Handling and Disposal |
Attachment A – MHC, Attachment B Brinks, Attachment C Indian Bay, Attachment D Wesley-Roberts, Attachment G Clubhouse, Form A177 Critical Incident Review |
Organizational Performance |
09-001 Quality Assessment and Performance Improvement |
09-003 Clinical Chart Review |
Contracts |
10-001 CMH Contracts /Lease Agreements, Attachment A, 10-001 Attachment B, Attachment B2, |
10-002 Notification of Termination of Contracted Providers to Individuals, Agency, Staff, and Other Contracted Providers |
10-003 Contracted Vendor/ Provider Application and Compliance Review |
10-004 Credentialing and Re-credentialing of Providers |
10-005 Provider Conflict of Interest |
10-006 Provider / Contractor Business and Financial Status |
10-007 Provider Compliance with Michigan Mental Health Code/ MDHHS-ORR Requirements |
10-008 Provider Orientation and Implementation of Person-Centered Planning |
10-009 Environment of Care |
10-010 Infection Control |
10-011 Clinical and Support Services Documentation |
10-012 Maintenance of Provider Manual |
10-013 Notification of Decision to Providers |
10-014 Monitoring of Ownership and Control Interests of Providers for Exclusion from Participation in Federal Health Care Programs10-015 Follow-up on Group Home Maintenance10-016 Designating Collaborating Organization Organization (DCO) |
Customer Service |
11-001 Implementation and Monitoring of HealthWest Customer Satisfaction Surveys |
11-003 Orientation: Addressing Educational Needs of Persons Served |
11-005 Agency Standards of Customer Service
11-006 Assuring Appropriate Accomodations |
Best Practice Guidelines |
12-001 Antabuse Protocol |
12-002 Person Centered Planning Guidelines http://mi.michigan.gov/mdhhs/0,5885,7-339-71550_2941_4868_4900—,00.html |
12-003 Medical Staff Peer Review Protocol |
12-005 Prescribing Psychotropic Medications for Children and Adolescents |
12-006 ADHD Protocol |
12-007 Nursing Guidelines (attachment A) (attachment B) |
12-008 Monitoring of Children and Adolescents Being Treated with Ant-depressants |
12-009 Requests for Behavioral Support Services |
12-010 Simultaneous Use of Multiple Psychotropic Medications |
12-011 Prescribing for Individuals with Co-Occurring Disorders |
12-012 Suicide Assessment and Intervention |
12-013 Relapse Prevention |
12-014 Guideline for Prescribing Psychotropic Medications during Pregnancy for Individuals Receiving Services |
12-015 Staff Medication Assistance
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Affiliation Policies/Procedures |
http://www.lsre.org/policies |