For People We Serve
***HealthWest is accepting PPE (personal protective equipment) donations to help ensure the safety of our staff and those we serve during this outbreak. Click here for more info on how to donate***
Please call before visiting HealthWest: 231-722-4357
24-Hour Mental Health Warm Helpline: 231-722-HELP (4357)
HealthWest is dedicated to providing essential behavioral health and substance use services to our community.
However, during the ongoing Coronavirus (COVID-19) outbreak, the delivery of those services look different as we work to limit personal contact to help prevent any further spread. Our response to the ongoing coronavirus outbreak will be assessed regularly and change as appropriate. Please check back to this page or follow our Facebook page for any changes. When in doubt, please also contact your HealthWest worker.
Limited staff is available at HealthWest facilities as many staff are working remotely and offering telehealth services. Anyone arriving for services will be screened for coronavirus symptoms before being allowed into the buildings.
HealthWest staff will conduct intake screenings over the phone for individuals wanting to start new services. Individuals seeking assistance should call 231-722-HELP (4357).
Anyone with questions about their services at HealthWest is encouraged to call 231-724-1111 or their HealthWest worker prior to visiting one of our facilities.
If you are feeling physically ill, please contact your primary care physician.
Virtual Groups
HealthWest is offering FREE virtual groups to help address mental health and substance use needs during the governor’s stay-at-home order. Click here to learn more about these groups or join in.
Stay Home. Stay Safe. Save Lives. & Mask Up Muskegon #maskupmsk
HealthWest has partnered with groups across Muskegon County to encourage residents to Stay Home. Stay Safe. Save Lives. and Mask Up Muskegon during the ongoing COVID-19 outbreak.
We’d love it if you joined in, too!
You can download graphics you can share on social media and share your story at www.MaskUpMuskegon.org
Community Resources
We understand that times of extended social isolation can lead to mental and physical health challenges. HealthWest is here to help. Please check out these available resources if you need additional support in reaching your behavioral health and substance use goals:
Nominate a Local Business Who’s Been Extra Safe During the Pandemic
Step-by-Step Directions for Making a Mask
Behavioral Health Resources:
Resources from the National Council For Behavioral Health
Family and Child Resources from MHS Assessments
Resources from Mental Health America
Stress and Anxiety Resources from the CDC
Resources from the National Alliance on Mental Illness
Resources from the Suicide Prevention Resource Center
Addiction Support:
Online Smart Recovery Meetings
General Support:
Looking for general support such as food programs, payment assistance, unemployment information and more? Visit Muskegon 211’s COVID-19 Resources Page or call 211.
Important Phone Numbers:
HealthWest Warm Helpline: 231-722-HELP (4357)
Suicide Prevention Hotline: 800-273-TALK (8255)
Trevor Project (support for LGBTQ youth): 866-488-7386
Crisis Text Line: Text HOME to 741741
Nacional De Prevencion Del Suicido: 888-628-9454
Suicide Hotline for Deaf & Hard of Hearing: 800-799-4889
Disaster Distress Helpline: 800-273-8255 or text TalkWithUs to 66746
Call 211: 211
Provider Resources:
Our contracted providers play a key role in delivering important behavioral health and substance use services to Muskegon County residents. We will share resources here that you may find helpful while continuing to provide essential services to our community:
Training and Technical Assistance From SAMHSA
State Resources and Updates from the Community Mental Health Association of Michigan
Resources from the Occupational Safety and Health Administration
CDC Info for Healthcare Professionals
Resources from the Substance Abuse and Mental Health Services Administration
Resources from the National Council For Behavioral Health
Resources from the American Psychiatric Association
COVID-19 Response Resources:
Questions About COVID-19?
Public Health – Muskegon County, 231-724-6246 or https://www.co.muskegon.mi.us/1611/Coronavirus
Michigan COVID-19 Hotline: 888-535-6136
Mercy Health COVID-19 Hotline: 833-247-1258
Spectrum Health COVID-19 Hotline: 833-559-0659
COVID-19 Virtual Screening Options
State of Michigan COVID-19 Guidance & Updates
Michigan Executive Orders & Directives
Centers for Disease Control & Prevention (CDC) Guidance