For People We Serve

Coronavirus (COVID-19) Outbreak Response

***HealthWest is accepting PPE (personal protective equipment) donations to help ensure the safety of our staff and those we serve during this outbreak. Click here for more info on how to donate***

Call before visiting HealthWest: 231-724-1111

24-Hour Mental Health Warm Helpline: 231-722-HELP (4357)

HealthWest is dedicated to providing essential behavioral health and substance use services to our community.

However, during the ongoing Coronavirus (COVID-19) outbreak, the delivery of those services look different as we work to limit personal contact to help prevent any further spread. Our response to the ongoing coronavirus outbreak will be assessed regularly and change as appropriate. Please check back to this page or follow our Facebook page for any changes. When in doubt, please also contact your HealthWest worker.

Limited staff is available at HealthWest facilities as many staff are working remotely and offering telehealth services. Anyone arriving for services will be screened for coronavirus symptoms before being allowed into the buildings.

HealthWest staff will conduct intake screenings over the phone for individuals wanting to start new services. Individuals seeking assistance should call 231-722-HELP (4357).

Anyone with questions about their services at HealthWest is encouraged to call 231-724-1111 or their HealthWest worker prior to visiting one of our facilities.

If you are feeling physically ill, please contact your primary care physician.

Virtual Groups

HealthWest is offering FREE virtual groups to help address mental health and substance use needs during the governor’s stay-at-home order. Click here to learn more about these groups or join in.

Stay Home. Stay Safe. Save Lives. & Mask Up Muskegon #maskupmke

HealthWest has partnered with groups across Muskegon County to encourage residents to Stay Home. Stay Safe. Save Lives. and Mask Up Muskegon during the ongoing COVID-19 outbreak.

We’d love it if you joined in, too!

You can download graphics you can share on social media by clicking here.

The more people are able to stay home and wear a mask when they go out, the more lives we can save.

Community Resources

We understand that times of extended social isolation can lead to mental and physical health challenges. HealthWest is here to help. Please check out these available resources if you need additional support in reaching your behavioral health and substance use goals:

Nominate a Local Business Who’s Been Extra Safe During the Pandemic

Step-by-Step Directions for Making a Mask

Behavioral Health Resources:

Resources from the National Council For Behavioral Health

Family and Child Resources from MHS Assessments

Resources from Mental Health America

Stress and Anxiety Resources from the CDC

Resources from the National Alliance on Mental Illness

Resources from the Suicide Prevention Resource Center

Addiction Support:

Online Smart Recovery Meetings

Online AA Meetings

General Support:

Looking for general support such as food programs, payment assistance, unemployment information and more? Visit Muskegon 211’s COVID-19 Resources Page or call 211.

Important Phone Numbers:

HealthWest Warm Helpline: 231-722-HELP (4357)

Suicide Prevention Hotline: 800-273-TALK (8255)

Trevor Project (support for LGBTQ youth): 866-488-7386

Crisis Text Line: Text HOME to 741741

Nacional De Prevencion Del Suicido: 888-628-9454

Suicide Hotline for Deaf & Hard of Hearing: 800-799-4889

Disaster Distress Helpline: 800-273-8255 or text TalkWithUs to 66746

Call 211: 211

Provider Resources:

Our contracted providers play a key role in delivering important behavioral health and substance use services to Muskegon County residents. We will share resources here that you may find helpful while continuing to provide essential services to our community:

Training and Technical Assistance From SAMHSA

State Resources and Updates from the Community Mental Health Association of Michigan

Resources from the Occupational Safety and Health Administration

CDC Info for Healthcare Professionals

Resources from the Substance Abuse and Mental Health Services Administration

Resources from the National Council For Behavioral Health

Resources from the American Psychiatric Association